Roadside Assistance
Ford's Roadside Assistance
Peace of Mind For You & Your Passengers
When you lease or finance a new Ford vehicle, it includes the assurance of Ford's no-cost Roadside Assistance program during the vehicle's New Vehicle Limited Warranty. If you need help you can call toll-free anytime, 24 hours a day, 7 days a week, and someone will be there to help you.
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Ford Roadside Assistance is offered by Sykes Assistance Service on behalf of Ford. All coverage is limited to vehicles using publicly maintained roads, and includes the following:
- Mechanical Breakdown Tow: the disabled vehicle will be towed to the nearest qualified Ford dealership.
- Accident Tow: the vehicle will be towed up to 50 km to an authorized Ford dealership.
- Battery boost: if the battery loses charge your vehicle will be jumpstarted
- Fuel Delivery: up to 10 L of fuel will be delivered should you run out and are stranded.
- Flat Tire: if the spare tire is available it will replace the flat tire. If there is no spare tire your vehicle will be towed to the nearest dealer.
- Lockout Service: your vehicle will be unlocked should your keys be locked inside.
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Ford Roadside Assistance also includes Emergency Travel Expense Reimbursement, which will reimburse your costs of lodging, meals, and vehicle rentals up to $500 if you are more than 160 km from your residence address and suffer a mechanical breakdown or accident.
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When you are covered under Ford's Roadside Assistance program you have the assurance of help anytime you need it. All you have to do is call toll-free 1-800-665-2006 and someone will be sure to respond to your vehicle emergency.